Bad Trading Report - Francisco Javier Castillo Garcia

[manticora]

Be careful of Francisco Javier Castillo Garcia from Spain. (javiercastiyo@gmail.com).
He also sells insects on Etsy and use the name Mundo De Brujas; Spain.
I bought from him before on ebay and this transactions go good.
He send me a list with available specimens and told me that stop with selling on Ebay an only sells on Etsy or with a list he send to some people.
In august I placed an order for € 800 .
I send him the money but I never received the specimen.
I had several times contact with him, but communication was very difficult and from October he didn’t answer my mails anymore.
Because I bought several times before from him I payed with PayPal as a friend.
An expensive lesson.

Harry.

[wollastoni]

What a disgusting behaviour !

Can you tell us his eBay username ?

[manticora]

javiercarp11
He is no longer a registered user on Ebay.

I think it's a shame that he still sells insects on Etsy.

Maybe I was lucky, this is the first time in 25 years of collecting that I lost money.

[teinopalpus]

https://www.ebay.com/str/mundodebrujases is still working. Is it him ?

[Chuck]

Ebay's fees have grown so much that many sellers are going to Etsy.

Etsy has a complaint protocol, any problems should go through Etsy. Beyond that, Etsy is usually paid by credit card, so one can dispute the charges.

When a new member shows up here just to complain I have a bit of suspicion. And, note, there's not details. How does one know it's not stuck in Customs? Was tracking provided? Whenever there's a complain with no information I discredit it.

[wollastoni]

Ebay's fees have grown so much that many sellers are going to Etsy.

Etsy has a complaint protocol, any problems should go through Etsy. Beyond that, Etsy is usually paid by credit card, so one can dispute the charges.

When a new member shows up here just to complain I have a bit of suspicion. And, note, there's not details. How does one know it's not stuck in Customs? Was tracking provided? Whenever there's a complain with no information I discredit it.

- Harry is a respected member of InsectNet since at least 2011.
- There is no custom between Spain and Holland.

About Etsy, it seems to be mainly decorative insects for sale + maybe some members who have been banned from eBay.

[adamcotton]

When a new member shows up here just to complain I have a bit of suspicion. And, note, there's not details.

Harry is not a new member, I have known him for many years. He rarely posted on the old Insectnet, just reads avidly. I was asked by Harry personally by e-mail about the issue a few days ago and I recommended he post about it on Insectnet. He paid for a female Papilio cacicus and never received the specimen. It seems to me that this seller obtains specimens from Peruvian collectors to sell to European collectors. I can understand that perhaps the Peruvian didn't send the specimen, but the Spanish middleman should at least continue communicating with the buyer about the problem.

Adam.

[manticora]

https://www.ebay.com/str/mundodebrujases is still working. Is it him ?

Yes, it's Javier.
He sent me the link to Etsy last year, that he now sells insects there.
I can't complain to Etsy because I didn't purchase the Papilio cacicus there.

I understand Chuck's concerns about my post.
But this is a new situation for me and luckily Adam has given me some advice.
I don't like to approach other people negatively but I just want to warn that this doesn't happen to others.

Harry.

[TomVD879]

I've just come across this thread again, as I'm worried I've come across Javier (new seller in Spain, Lineares, Jaen) on ebay again selling butterflies under a different name.

The reason his ebay account is gone is in his last rounds of auctions (in my case, I bid in the december 2022 auctions) he took the money and ran. I lost only 60 euros in butterflies which were never sent, but there were more victims I've come across in FaceBook groups where entomology scammers and scams are discussed.

[wollastoni]

Tom, Could you send us a link towards his new ebay shop so that we all know his new name.
Thank you

[TomVD879]

As I'm not completely sure it is him, I'd rather not post his info on a public forum. It's just his e-mail account and personal website are very new (1 month and 4 months old respectively), his address in Linares, Jaen looks so much like Javiercarp11's, and the company associated with the website isn't in the Spanish company register. I've won a few of his auctions, so am awaiting if something arrives with his name on or I'll be fed the same barrage of excuses I got from Javiercarp11.

I can share in a DM though.

Edit: I was wrong - different name on the package, received everything I ordered within 7 days, even though some items I had won at bargain prices.