InsectNet Marketplace is down

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wollastoni
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InsectNet Marketplace is down

Post by wollastoni »

The InsectNet Marketplace is down.
The issue comes from our marketplace software supplier Ilance.
As their own website ilance.com is down, I guess they have a serious issue...

Let's hope they fix it asap and answer my voice messages (I guess they receive tons of messages today...)

I will keep you informed.
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Re: InsectNet Marketplace is down

Post by wollastoni »

It is back. :)
Cassidinae
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Re: InsectNet Marketplace is down

Post by Cassidinae »

Down again? "The server is temporarily unable to service your request due to the site owner reaching his/her bandwidth limit. Please try again later."
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wollastoni
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Re: InsectNet Marketplace is down

Post by wollastoni »

Yes, we had to buy a larger server due to too many pictures uploaded by sellers.
We should be back today or tomorrow.
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Re: InsectNet Marketplace is down

Post by wollastoni »

Grmpfff the problem seems worst than thought by my tech team... and I am facing a TOTAL non-professionalism from Ilance (the Canadian company who created the marketplace software)... so it will take more time... I keep you all informed.
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Re: InsectNet Marketplace is down

Post by wollastoni »

It seems we are back. :)
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Re: InsectNet Marketplace is down

Post by Cassidinae »

Again back: "Error 500 - Internal Server Error", "An error was encountered while processing your request. Typically this is a temporary condition. Please contact the web site owner for further assistance."
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wollastoni
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Re: InsectNet Marketplace is down

Post by wollastoni »

Yes, we have a lot of error 500 and error 508...
It can work if you refresh the pages.

Our team is on it, but the software producer (Ilance) seems to have disappeared... so not easy...
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